Shipping & Returns


We want you to love your purchase.  If you are not completely satisfied, please contact us at with your order number and we'd be happy to help. 

Non-returnable items: Any custom products and fabric by the yard.  If you are unsure about a fabric, please purchase a swatch to see it in person first. 

Sale items are not returnable - including those purchased with a coupon code during a sale.

Shipping costs are non-refundable.

Damaged goods: If an sustains damage during shipment, please contact us at about a replacement shipment.

Once an order has been placed, we begin processing it within 2 business days, no changes can be made to your order after that date.


We ship worldwide via UPS or US Postal Service, with insurance and tracking. Shipping costs are paid for by the customer, unless otherwise noted during a promotion. In the event of a return or exchange, the cost of shipping is not refundable. All international (non-US) VAT and import taxes are the responsibility of the customer.

Please see our current lead times, which vary by product. Once shipped, US purchases generally arrive within 3-7 days.  International shipments take up to 2-4 weeks to arrive.

Shipping costs can vary greatly based on location, especially on larger items like lampshades.  If you would like a shipping quote prior to purchase, please message us.